article banner

Leadership and change

“Successful retailers inspire their team to deliver a consistent and personal experience that delights customers.”


Jamie Downs


Contact Jamie

Leadership and change

Irrespective of the reason for a gap in leadership, an organisation can benefit from experience, objectivity, planning and accountability of an interim leader. Our senior team members can perform short-term interim leadership roles at General Manager or C-suite level across finance, merchandise, supply chain, store operations and information technology. In addition, we can support and coach existing leaders within your business.

All organisations grapple with change. We are experienced in managing large change programs across multiple functions. Using our own project management methodology, we advocate an ‘activist’ PMO and project management approach so risks, issues and dependencies are uncovered as early as possible in the implementation timeline. Our breadth of functional experience across sourcing, buying, planning, logistics, supply chain, IT and store operations provides for robust discussion, debate and delivery.